Privacy Policy

Privacy Policy

Effective Date: November 13, 2024

At Glass Paper and Vapor, we value your privacy and are committed to safeguarding the personal information you provide when interacting with our website. This Privacy Policy explains how we collect, use, and protect your information. By using our website, you agree to the practices outlined in this policy.

1. Collecting Personal Information

We collect personal information when you visit our website, create an account, or make a purchase. The information we may collect includes:

• Email Address: If you choose to subscribe to our newsletter or participate in marketing communications.
• Purchase Information: When you make a purchase, the information may include your billing and shipping details. However, all payments are processed in-store by our current credit card processor and are not handled through our website.

Please note that Glass Paper and Vapor does not collect sensitive payment information such as credit card details through our website, as all payment transactions are processed in person at our store.

2. Sharing Personal Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information with third parties in the following situations:

• Third-Party Service Providers: We use Lightspeed Ecom for managing our online store, including hosting and storing personal data such as email addresses for marketing purposes.
• Legal Compliance: We may disclose your personal information if required to do so by law, such as to comply with legal obligations, respond to government requests, or protect our rights.

3. Using Personal Information

We may use your personal information for the following purposes:

• Processing Orders: To fulfill your orders, communicate shipping updates, and manage your account.
• Marketing Communications: If you have subscribed to our newsletter or agreed to receive marketing materials, we may send you promotional offers, product updates, or other marketing communications. You can opt out of these emails at any time by following the unsubscribe link in the email.
• Improving Customer Experience: We may use your data to analyze customer preferences and improve our products and services.

4. Customers’ Rights with Regards to Their Personal Information

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we update or correct any inaccurate personal information.
• Deletion: Request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
• Opt-Out: If you no longer wish to receive marketing communications, you can opt-out at any time by using the unsubscribe feature in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the contact details below.

5. Use of Cookies

Our website uses cookies to enhance your shopping experience and collect information about how you use our site. Cookies are small files stored on your device that help us understand your preferences and improve the functionality of the site.

We use cookies to:

• Enhance User Experience: To remember your preferences and make navigating the website more efficient.
• Analytics: To analyze website traffic and user behavior.
• Advertising: To provide personalized advertisements based on your browsing history.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Contact Information

If you have any questions or concerns about our privacy practices or would like to exercise your rights regarding your personal information, please contact us:

Glass Paper and Vapor
Email: hello@glasspaperandvapor.com
Phone: 724-856-3676
Address: 1603 Wilmington Rd, New Castle, PA 16105

We are committed to keeping your personal information safe and ensuring a transparent process for how we handle your data. Please review this Privacy Policy periodically, as we may update it from time to time.